FAQs

1.  What areas do you service?

We live in Spring, TX near Louetta and Kuykendahl.  We try to stay within a 15 minute drive so we can make it to everyone on time during a busy day.  Our normal service area consists of a large chunk of Spring, TX.

2.  What kinds of animals do you watch?

We care for domesticated pets.  Our current clients include dogs, cats, small mammals, fish, birds, and reptiles like snakes and lizards.  If you can show us what to do, we can do it.  We are not put off by certain breeds or types.

3.  Are you insured?

Yes.  We are insured and bonded for in-your-home pet sitting through Pet Sitters Associates, LLC (PSA).  I can email you a copy of our certificate upon request.  You can also call PSA at 855-737-1598 and ask about Member ID 63920.

4.  Can my pet stay with you?

No, sorry. Nearly every pet that I’ve ever cared for has been less stressed, better behaved, and simply happier in their own home.  We travel to them.

5.  Can you visit more than once a day?

Yes.  Just let us know how many visits you would appreciate.

6.  What is a typical visit?

A typical visit can be 15, 30, 45, or 60 minutes depending on what you choose.  They all include potty time / walks, litter box cleaning, feeding time, refreshing water, one-on-one interaction, bringing in your mail or newspapers, etc.  You and I will come up with the plan together and we follow it.

7.  Can you stay at my home overnight?

Yes, as long as you have high speed internet and don’t smoke. 

Our longest live-in job so far has been 21 days.  “Overnights” include 8 or more hours overnight (around 10pm-6am) where we do the late night routine before bed and their morning routine before leaving.  You can then add day time visits as needed. 

We have other pet sitting jobs and family needs to handle during the days to go along with your booked visits.  If you need around the clock care for a special pet, you may want to find somebody more stationary.

8.  What do you do in case of emergencies?

In our initial meeting, you will let me know if you have a specific vet and you will give me an emergency contact if you are going to be more than an hour away.  In an emergency, we’d try to contact you or your emergency contact while taking your pet to the nearest animal hospital if their vet isn’t open or is too far away.  If that isn’t your vet, I would call your vet to request that they forward your pet’s records if they are open.  You are responsible for any vet bills that are incurred that aren’t due to our negligence.

9.  Can you send me pictures while I’m away?

Yes.  In fact, we always text a picture and/or written update during every visit (or at the start and end of an overnight), so you should let me know when we should NOT to contact you while you are away.  

10.  Are all of your pet sitters insured too?  

Yes, anybody working for Crystal’s Cozy Care Pet Sitting is insured and bonded under my policy.  I also only hire pet sitters I’d trust with my own pets in my home so your expectations should be exceeded regularly.

Text any other questions you have to me at 832-724-338two and I’ll add them here if they are asked often.  🙂

Last Updated October 2023.